Master Samurai Tech Radio, Episode 8

Posted on September 15, 2015 by - MST Radio

podcast1 200Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon?

Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Discussion of the various membership groups at Appliantology. Link to blog post that explains the recent change in focus at Appliantology from DIYers to supporting the tech community and the current membership groups:

Samurai Live! Have you checked out Periscope? It’s a cool way of doing live, spontaneous videos on your smartphone that anyone else and drop in and watch. Your followers get notified when you start shooting and can watch, too. We talk about our plans to use it for sharing live videos from interesting service call situations.

Linear compressors: The Samurai gives a quick rundown of the three types of compressor motors used today in home appliances: split phase, BLDC, and linear, then explains how linear compressor motors work and how to test them.

Phishing alert: We expose an authentic-looking phishing scam we recently received in our email claiming to be from Samsung. We detail this and also explain phishing in general-- what it is and how to spot it.

Hotel reservation scammer alert: We describe a recent hotel reservation scam where a company calls and wants to book your hotel reservations at a conference you're planning on attending, like an appliance repair training conference. In our case, it was for the upcoming ASTI in Miami.

2 Responses to “Master Samurai Tech Radio, Episode 8”

  1. josh brown on

    Wholly mole! I just went out Ima linear compressor, I don’t realize there was only 1 winding in there, and sure nuff, I thought the compressor was dead. I was wondering why there were only 2 wires going to it! I totally told thenpeoplenthe compressor was bad! Oh man! Well they ended up getting a new fridge, but now I wonder if it were a main board problem or inverter problem. Compressor was completely not running, even during test mode. I feel like a complete putz! Well good thing I listened to this podcast thanks again!

    • Scott Brown on

      Don’t worry about the typos, Josh, just glad to have your comments! And thanks for listening.

      Here’s the reality: you’re not going to know everything about a particular appliance model. That’s why we stress pre-diagnosis. Know thine enemy! That means downloading the service manual/tech sheet from and STUDY IT BEFORE YOU RUN THE CALL. This way, you’re walking into that house already at least somewhat familiar with that product and knowing things like what type of compressor it has. You can often develop a troubleshooting game plan so you’re not scratching your head during the service call with the customer staring at you.

      You may also consider taking the Refrigerators course to sharpen your refrigerator troubleshooting skills and understanding.

      Thanks again for listening and keep those comments coming!

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