The Tech Check is a free benefit of the Mr. Appliance® Academy that can help you evaluate a person's work readiness, training needs, and aptitude.
The questions are drawn from the material taught in the Fundamentals course at the Academy, so the results can give you a good indication of the skill or knowledge gaps that will need to be addressed with training.
There is also a short section of “Aptitude” questions which tests for the basic math skills required in the Fundamentals course. A calculator is required for these.
The person administering the test will need to have a free registration for this site and be logged in to be able to access the Tech Check. If you haven't already, click here to get your free registration.
Note to Business Owners: if you want to use the Tech Check for a potential hire, DO NOT submit a registration form for that person. Instead, click here to contact us for instructions on how to do this.
The results will be emailed to the email address entered below, so be sure it is the correct one for the employer or person administering the exam. Enter the name of the test taker into the second box.
There are 99 questions in the test. A basic calculator is needed for some of the questions.
Interpreting the Tech Check Results
The results will be reported as a percentage of correct answers in each category. The categories are things like Aptitude, Basic Electricity, Motors, etc.
We’ve chosen questions that represent important knowledge or skills that all professional appliance techs should possess, so any results below 90% usually indicate that there is room for additional training. The material represented by these questions is taught (along with a whole lot more) in the Fundamentals course.
Even many currently-working techs have not been well-trained in some of the categories covered in Fundamentals, so it’s not a cause for alarm to receive low marks in some of these areas. It just means that taking Fundamentals will really help them to up their game.
With the exception of Aptitude, low scores in the other sections are not by themselves cause for alarm. It is more of an indication of where the tech is starting from, and how quickly they'll be able to get up to speed with some training.
The basic math questions in the Aptitude section are a good indicator of whether or not a candidate has the ability to learn the necessary skills and material required to be an appliance technician.
A person who does not score 100% on the basic “Aptitude” math questions should not necessarily be ruled out as a candidate for the Academy (or for being an appliance tech), but you should evaluate them more carefully yourself to try to determine their capabilities. There is basic math and logical thinking required for troubleshooting appliances - it’s not all mechanical aptitude. But it is possible that someone could perform poorly on a test format like this yet still have the necessary capabilities.
Whoever is evaluating the techs should take the Tech Check as well so they can be familiar with the types of questions asked, and therefore be better able to interpret the results for the techs who take it.