Topic: MST Radio

Master Samurai Tech Radio, Episode 8

Posted on September 15, 2015 by - MST Radio

podcast1 200Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon?

Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one on the internet in 1997!) right up through the present incarnation as Appliantology.org. Discussion of the various membership groups at Appliantology. Link to blog post that explains the recent change in focus at Appliantology from DIYers to supporting the tech community and the current membership groups: http://appliantology.org/blog/1/entry-831-appliantology-is-changing-with-the-times/

Samurai Live! Have you checked out Periscope? It’s a cool way of doing live, spontaneous videos on your smartphone that anyone else and drop in and watch. Your followers get notified when you start shooting and can watch, too. We talk about our plans to use it for sharing live videos from interesting service call situations. https://www.periscope.tv

Linear compressors: The Samurai gives a quick rundown of the three types of compressor motors used today in home appliances: split phase, BLDC, and linear, then explains how linear compressor motors work and how to test them.

Phishing alert: We expose an authentic-looking phishing scam we recently received in our email claiming to be from Samsung. We detail this and also explain phishing in general-- what it is and how to spot it.

Hotel reservation scammer alert: We describe a recent hotel reservation scam where a company calls and wants to book your hotel reservations at a conference you're planning on attending, like an appliance repair training conference. In our case, it was for the upcoming ASTI in Miami.

Master Samurai Tech Radio, Episode 7

Posted on September 11, 2015 by - MST Radio

podcast1 200In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career in appliance repair or are a seasoned veteran in the trade, the Samurai explains how the Samurai Tech Academy can teach you the technical and business skills you need to succeed as a technician and/or service company owner-operator.

Master Samurai Tech Radio, Episode 6

Posted on September 7, 2015 by - MST Radio

podcast1 200In this life-changing episode of Master Samurai Tech Radio, Samurai Appliance Repair Man and Mrs. Samurai talk about all kinds of things appliantological.

Due to the overwhelming response we've gotten the last few days, we've extended our Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy thru Sunday, 9/13! Coupon code: LABORDAY2015. Enroll here!

Industry News: we talk about the international appliance brand Beko - number one in the UK - that plans to enter the American market soon. The Turks are coming!!

Appliantology News: Check out this great post on laundry detergents--HE, non-HE, and Eco. The difference is critical for a professional tech to know! Learn how when it comes to molecules, being bipolar is a good thing. Also - helpful tips for the helpful techs who answer questions over at Appliantology.org - dealing with the different types grasshoppers.

MST News: an appliance repair veteran reveals how MST training helped him earn even more money.

Tech Talk: Voltage sag - the cause of a mysterious rash of failures in a Whirlpool VM washer. What is it? Is is the same as voltage drop? (NO!)

And, a new feature--a segment on Soft Skills! Samurai and the Mrs. discuss the sensitive issue of how to handle dog problems on your service calls.

Master Samurai Tech Radio, Episode 5

Posted on August 31, 2015 by - MST Radio

podcast1 200In this killa-manilla episode of the Master Samurai Tech Radio podcast, the Samurai and Mrs. Samurai reveal the answer to every burning question you’ve ever had about anything!

Okay, okay, well we at least know you’ve been losing sleep over the mysteries of centrifugal switches and what the heck is the difference between NTC and PTC. Oh, yeah, we cover that and much, much more in what can only be called an appliance repair revelation.

Here’s a list of the meaty stuff we carve up and serve in this episode:

Master Samurai Tech Radio, Episode 4

Posted on August 26, 2015 by - MST Radio

podcast1 200- New credit card readers for the EMV technology; merchant (appliance service company) liability for fraud if not using the new readers.
- Square has already issued the new EMV readers.
- Electrolux buying GE Appliances - complications, lawsuit, implications for the appliance market. Samsung and LG brought into the fray!
- First military veteran scholarship awarded! If you're a veteran, apply for a full-tuition scholarship in the Fundamentals of Appliance Repair training course - http://www.appliancetechscholarship.com
- Customer education: How to spot a parts changing monkey. http://appliantology.org/blog/1/entry-851-3-sure-fire-ways-to-spot-an-appliance-repair-hack-in-your-home/
- Tech education: rinse aid vs. vinegar; GFCIs vs. surge suppressors

Send us your tech tip, war story, topic idea and, if we use it in the show, we'll give you and your company a shoutout! Free advertising, build cred with your customers!

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