Operating a Profitable Appliance Repair Business

Posted on July 17, 2018 by -

Course Syllabus:

Module 1 Business Course Orientation
Unit 1 Welcome to the STA Business Course!
Unit 2 How to Use and Interact With the Business Course
Module 2 Customer Relations
Unit 1 Simple Ways to Win Customers From Your Competitors
Unit 2 Scheduling the Service Call
Unit 3 Performing the Service Call
Module 3 Profitability
Unit 1 Profitability: First Call Completes
Unit 2 Profitability: Pre-Diagnosing Your Service Calls
Unit 3 How to Price Your Services
Unit 4 A Day in the Life of a Master Samurai Tech
Module 4 Your Appliance Repair Business
Unit 1 Parts Management
Unit 2 Guaranteeing Your Work
Unit 3 Marketing Your Business
Unit 4 Other Business Items
Module 5 Final Exam
Unit 1 Business Course Final Exam