Operating a Profitable Appliance Repair Business

Posted on July 17, 2018 by -

Course Syllabus:

Module 1 Business Course Orientation
Unit 1 Welcome to the STA Business Course!  
Unit 2 How to Use and Interact With the Business Course  
Module 2 Customer Relations
Unit 1 Simple Ways to Win Customers From Your Competitors  
Unit 2 Scheduling the Service Call  
Unit 3 Performing the Service Call  
Module 3 Profitability
Unit 1 Profitability: First Call Completes  
Unit 2 Profitability: Pre-Diagnosing Your Service Calls  
Unit 3 How to Price Your Services  
Unit 4 A Day in the Life of a Master Samurai Tech  
Module 4 Your Appliance Repair Business
Unit 1 Parts Management  
Unit 2 Guaranteeing Your Work  
Unit 3 Marketing Your Business  
Unit 4 Other Business Items  
Module 5 Final Exam
Unit 1 Business Course Final Exam