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Samurai Appliance Repair Man
Mrs. Samurai
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Advanced Troubleshooting
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Appliantology 101
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Current User Progress
Module 1
Business Course Orientation
+
Unit 1
Welcome to the STA Business Course!
Unit 2
How to Use and Interact With the Business Course
Module 2
Customer Relations
+
Unit 1
Simple Ways to Win Customers From Your Competitors
Unit 2
Scheduling the Service Call
Unit 3
Performing the Service Call
Module 3
Profitability
+
Unit 1
Profitability: First Call Completes
Unit 2
Profitability: Pre-Diagnosing Your Service Calls
Unit 3
How to Price Your Services
Unit 4
A Day in the Life of a Master Samurai Tech
Module 4
Your Appliance Repair Business
+
Unit 1
Parts Management
Unit 2
Guaranteeing Your Work
Unit 3
Marketing Your Business
Unit 4
Other Business Items
Module 5
Final Exam
-
Unit 1
Business Course Final Exam
Business Course Final Exam
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