Module 1	Business Course Orientation	+
Unit 1	Welcome to the STA Business Course!
Unit 2	How to Use and Interact With the Business Course
Module 2	Customer Relations	+
Unit 1	Simple Ways to Win Customers From Your Competitors
Unit 2	Scheduling the Service Call
Unit 3	Performing the Service Call
Module 3	Profitability	+
Unit 1	Profitability: First Call Completes
Unit 2	Profitability: Pre-Diagnosing Your Service Calls
Unit 3	How to Price Your Services
Unit 4	A Day in the Life of a Master Samurai Tech
Module 4	Your Appliance Repair Business	+
Unit 1	Parts Management
Unit 2	Guaranteeing Your Work
Unit 3	Marketing Your Business
Unit 4	Other Business Items
Module 5	Final Exam	-
Unit 1	Business Course Final Exam

Business Course Final Exam

You cannot view this unit as you're not logged in yet.

Master Samurai Tech

Terms & Conditions
Privacy Policy

Mr. Appliance® and the Mr. Appliance® Running Man Logo are registered trademarks and service marks of Mr. Appliance LLC.

Enroll Today!

Where Master Samurai Techs hang out and continue to hone their craft after the coursework is done

Follow Us